|Microsoft announced a new service update for Microsoft Dynamics CRM, coming in Q2, which will bring mobile access to the product, surely a long overdue feature for users.
Mobile access is becoming an increasingly important element to just about all web/software services. It's going to continue to be an important for services to stay competitive. That goes for CRM products. Just a couple weeks ago, for example, at MacWorld iWorld, Elements CRM announced an iPad version.
Microsoft says Dynamics CRM will be available for "virtually any device with a new cloud-based, cross-platform, native mobile client service for Windows Phone 7, iPad, iPhone, Android and BlackBerry mobile devices." That's access to complete functionality of the product, mind you.